Before purchasing from our website please read through our terms and conditions, by purchasing goods from our website you are deemed to agree to our terms and conditions.
We endeavour to describe all products, prices and stock availability accurately but unfortunately errors do occur therefore price, descriptions and availability of stock is subject to change without prior notice. Acceptance of an order and completion of a contract between ourselves and the customer will only take place once the goods have been dispatched. If you need more information on any item on the website please email us via the contact form and we will endeavour to get back to you within 24-48 hours.
Returns and Refunds
If you change your mind, you may return a product in its original condition and packaging within 14 days from the date of purchase, however you will be responsible for the return and any original postage costs if applicable. Upon receipt we will refund you in full for the cost of the item. We suggest you receive proof of posting for your protection.
If the goods are faulty or if you receive the wrong item, please email us as soon as possible and we will then arrange a refund or replacement including full postage costs. We do still however recommend that you receive proof of posting for your protection when returning such items.
Payments are to be made by Paypal at the checkout. Please note you DO NOT have to have your own Paypal account to make a payment – just follow the on screen instructions and please contact us if you experience any difficulties.
Although Maelotti will endeavour to ensure the accuracy of all information made available on this website, neither Maelotti, it’s employees or representatives will be liable for damages of any kind arising out of or in connection with the use of this website.
These conditions do not affect your statutory rights.